SharePoint 2013 as a Knowledge Management Application for your Organization


 

SharePoint 2013 as a Knowledge Management Application for your Organization

Overview:

This whitepaper prepared by iGrid Consulting gives you insights into how SharePoint's features along with iGrid's customization / additional add-ons & products can provide an organization with a comprehensive Knowledge Management Solution

Why Knowledge Management?:

For any organization, attrition and turnover are huge risks. In addition to the costs of hiring and training new employees, there's also the cost of losing the institutional and functional knowledge that walks out the door when an employee leaves. Capturing, managing and retaining that kind of knowledge is a challenge that knowledge management solutions aim to overcome. Think of knowledge management as a way to retain the knowledge that your employees are creating as well as the tacit, institutional knowledge that employees gain over time.

Why SharePoint for Knowledge Management?

For the last 12 years or so, SharePoint has served as a great tool for content management. Since it serves as a collaboration platform and document repository, it provides a central location for the work products your employees are creating. Over time, SharePoint has added features that take it far beyond a file share's knowledge management capabilities.

SharePoint makes it easy to manage versions, allowing users to check in and check out of files and projects. More recently, SharePoint has enabled co-authoring, with the technology reconciling changes made by two individuals who are collaborating on a single work product at the same time.

SharePoint's Native Capabilities:

With SharePoint Foundation, Standard or Enterprise, you get the below capabilities out of the box:

  1. Setting up Sites for your different Departments, Divisions, Units
  2. Setting up Document Libraries, Lists as organized stores for your Documents and Records
  3. Versioning, Check-In, Check-Out, Co-Authoring
  4. Creating Folders, Views, Alerts
  5. Configuring different Document Templates through Content Types
  6. Setting up Metadata columns for your Documents
  7. Search (even inside your documents)
  8. Configurable Permissions
  9. With Office Web Apps, viewing capabilities as well, within your browser itself for MS Office documents
  10. Blogs, Wikis, Discussion Forums, Surveys

With SharePoint Standard or Enterprise, you get the below capabilities out of the box:

  1. Document Sets with its own metadata and workflow
  2. Out of the Box Workflow Templates
  3. Enterprise Metadata / Taxonomy using Groups, Term Sets & Terms
  4. Tags & Notes
  5. Information Management Policies
  6. My Sites Integration
  7. Community Portals

With iGrid's Customization / Add-Ons, you get the below capabilities:

  1. Integrated Scanning & OCRing
  2. Date Field Based Reminders
  3. Choice Field Based Alerts
  4. Custom Metadata Forms
  5. Copy Folder Structure
  6. Custom Search
  7. eForms & Custom Workflows
  8. Configuration & Customization to achieve

Platforms:

Our KM SharePoint 2013 Foundation, Standard, Enterprise or SharePoint Online (Part of Office 365)

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